If you need to cancel your appointment please telephone the office during business hours and allow at least 3 day’s notice so that we can offer your appointment time to patients on our waiting list.
We recognise that your time is valuable, and we make every effort to run on time. Occasionally emergencies or patients require a little more time, and these cause scheduling delays beyond our control. We appreciate your understanding.
FREQUENTLY ASKED QUESTIONS
What should I bring to my appointment?
2) Your insurance information
3) Copies of operation records, medical records, x-rays, MRIs, or CT scans from prior doctor visits
4) If you have seen a physiotherapist, please bring a progress letter from the therapist
What happens if ACC declines my application for surgery?
What happens if my injury is covered by ACC?
If your injury is covered by ACC, you will receive an individual claim number. ACC will cover the costs of the intial and subseqeunt consultations by a specialist and most investigations.
Do I need to stop any medications prior to surgery?
Discuss any medications you are taking with your surgeon, anaesthetist and your family physician to see which ones you should stop taking before surgery. If you are taking anti-inflammatory medications or warfarin or any drugs that increase the risk of bleeding you may need to stop taking them one week before surgery to minimise bleeding.
Can I drive home after day surgery?
Unfortunately no, someone will need to drive you home after your operation.
Will I need physical therapy after surgery?
Yes, after most hand procedures arrangements will be made with a specific hand therapist for treatment, including wound checks, dressings, removal of sutures and other exercises specific to your condition.
Can I eat before surgery?
Our office will provide you with a time to arrive at your designated hospital and a "nil by mouth" time that must be adhered to. "Nil by mouth" means NOTHING to eat or drink after the specified time. This includes chewing gum as this stimiulates the production of gastric juices.
What if I have private insurance?
We will issue you with an estimate for the costs of your surgery. This must be submitted to your insurer for pre-approval. Depending on your insurance type, your insurer may approve all or part of the cost.
What if I need a medical certificate?
If you need a medical certificate for work or ACC, please inform us and we will provide one during your clinical consultation or prior to discharge from hospital.
How do I look after my surgical wound?
Your surgical wound must be kept clean and dry until it heals, usually around 10-14 days. If you have concerns about your wound please contact your family physician or our office. A hand therapist will usually review your wound at the appropriate time and remove your sutures if needed (depending on the suture type used).